Confidential by design
We built Cognia with security and privacy as core principles. Here's a transparent look at how we protect your data.
Your data belongs to you
We do not use customer content to train our models without your explicit permission. You own your data—export it or delete it at any time. Your uploaded files, conversations, and knowledge base content remain yours.
Security & compliance status
Data Ownership
Your data belongs to you. Export anytime, delete anytime. We never claim ownership of your content.
Encryption in Transit
All data transmitted to and from Cognia is encrypted using TLS 1.3.
Encryption at Rest
Your uploaded files and conversation data are encrypted at rest using AES-256.
Access Controls
Role-based access controls let you manage who can view and edit shared workspaces.
Audit Logs
Track user activity and access events with comprehensive audit logging.
SOC 2 Type II
Independent audit of our security controls and practices.
ISO 27001
International standard for information security management.
GDPR Compliance
Compliance with EU data protection regulations.
How your data flows
Your browser
TLS 1.3 encrypted
Cognia Platform
AES-256 at rest
AI Providers
See provider policies
Your knowledge base files are stored and indexed in Cognia's infrastructure. When you chat, relevant context is sent to the selected AI model for response generation. Each AI provider has their own data handling policies.
Model provider policies
When you send messages to AI models, those messages are processed by the respective providers. We encourage you to review their individual data policies.