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Security & Privacy

Confidential by design

We built Cognia AI with security and privacy as core principles. Here's a transparent look at how we protect your data.

Your data belongs to you

We do not use customer content to train our models without your explicit permission. You own your data—export it or delete it at any time. Your uploaded files, conversations, and knowledge base content remain yours.

Security & compliance status

Active

Your content is yours

We never sell your uploads, never use them to train shared models, and never show them to anyone outside your account.

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Encryption in transit

All traffic between your browser and Cognia AI is encrypted using TLS 1.3.

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Encryption at rest

Your uploaded lectures, PDFs, notes and account data are encrypted at rest using AES-256.

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Stripe handles billing

Cognia AI never sees your card details. All payment information is processed by Stripe under PCI DSS Level 1 controls.

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No third-party tracking

We do not run third-party analytics, advertising pixels, or behavioural tracking on the marketing site or in the app.

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Export and delete anytime

You can export every subject and its material from account settings, and delete your account in one click. Deletion is permanent.

How your data flows

Your browser

TLS 1.3 encrypted

Cognia AI Platform

AES-256 at rest

AI Providers

See provider policies

Your knowledge base files are stored and indexed in Cognia AI's infrastructure. When you chat, relevant context is sent to the selected AI model for response generation. Each AI provider has their own data handling policies.

Have security questions or need to review our practices for compliance?